4712 E Alpine Cir,
Sioux Falls, SD 57110 United States
Cloud 9 Balloons is a reliable source of hot air ballon rides in Sioux Falls. Visit us very soon at our address or give us a call at (605) 371-1740.
Reviews for Cloud 9 Balloons
Cloud 9 Balloons
Do not recommend
1 5 0
Posted On: Aug 25, 2015
“I am extremely disappointed in the level of professionalism of this business. My parents purchased a ride for 2 passengers as my 40th Birthday gift as it has been on my bucket list for years. The plan was for my daughter and I to share the experience together. Dwayne called me the day of my birthday and asked if I wanted to go for a ride that night. He was not supposed to contact me until after my birthday as he ruined the surprise my parents were expecting to give me that night. After several attempts of trying to schedule for another time, we were finally able to find a night that worked for both of us. My family and friends arrived at the location of the launch site. Dwayne then informed me that he overbooked the ballon. He stated the other two people that were to share the ballon with my daughter and I brought two other people with them. Instead of turning those two other people down that were not scheduled, he told me that my daughter and I would not be riding. I would not recommend doing business with this individual and would suggest finding another company to provide the service.”
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